At Luxury By Nishat, customer satisfaction is our priority. If you are not satisfied with your purchase, here is our refund and returns policy:

Items can be returned within [Insert Timeframe] of delivery, provided they are unused, in their original packaging, and have all tags intact. Damaged or altered items (not caused by us) are not eligible for returns. Personal care products like perfumes and cosmetics, customized items, and items marked as “Final Sale” cannot be returned.

To initiate a return, please contact us at [Insert Email Address or Phone Number] with your order number and reason for the return. Once approved, ship the item to the address provided. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds will be processed after we inspect the returned item. The refund will be credited to the original payment method within [Insert Timeframe, e.g., 7–10 days]. Shipping fees are non-refundable unless the return is due to our mistake.

We also offer exchanges for size, color, or variation, subject to availability. Follow the return steps to process an exchange. If you receive a damaged or defective item, report it within [Insert Timeframe, e.g., 48 hours] of delivery for a replacement or full refund, including shipping costs.

If your refund is delayed, check with your bank or payment provider, as processing times may vary. For further assistance, contact us at [Insert Email Address or Phone Number].

Thank you for choosing Luxury By Nishat. We value your trust and look forward to serving you.